Technology Coordinator

Make a six-figure income. Have a flexible schedule. Work in an energetic, team atmosphere. Find the best free training and support. Have a proven path for career growth.

  • LEADING TOOLS

  • CAREER MENTORSHIP

  • AWARD WINNING TRAINING

  • GROWTH OPPORTUNITY

  • MARKETING SUPPORT

  • MARKET LEADERSHIP

  • DIGITAL SUPPORT

  • LEAD FLOW PIPELINE

  • SALES COACHING

  • AWESOME TEAM MATES

Technology can be difficult for many people, and having a Technology Coordinator that gets along with Realtors and your staff will make it much easier for everyone. They should be able to build relationships with people in the office and be part of the team.

The Technology Coordinator plays a supporting role in the office and should achieve success by helping and empowering other people.

They must have a solid base in technology, and have training and/or extensive prior experience with computer networks, phone systems, software, and office technology. If they don’t impress you with what they know how to do, they probably aren’t good enough.

A good technology person will manage detail well, and take care of problems before they occur by dotting the i’s and crossing the t’s. They should also be able to plan their activities and follow through.

The Technology Coordinator must know how to get the job done and stay on track. Since they will most likely be working on projects while handling requests for support and assistance, they will need to be task focused in order to complete their work.

They will have access to sensitive files and information about associates, customers, and finances. You will need to be able to trust them with that information.
They will be the person that figures out how to fix things or resolve problems with systems in the office, and must be a problem solver with good abstract-reasoning skills.

What will you do?
These are the standards a well above average performer will maintain or exceed:
• Setting up new computers
• Handling issues with technology
• Basic computer training

Essential duties and responsibilities
• Support questions about equipment, network, KW services, and desktop/e-mail support
• Set up new agents in computer systems
• Introduce new agents to ProManage, agent Web site setup, e-mail usage and setup, Internet lead generation and conversion
• Introduce new agents to Internet systems/programs:
o CSC
o SIGN
• Troubleshoot systems
• Basic hardware installation

Communications/Interactions
• Sales Associates – daily
• MCA – daily
• Team Leader – daily

Management Responsibilities
• None

Knowledge/Skills
• People oriented
• Technically knowledgeable
• Detail oriented and thorough
• High integrity
• Computer skills and experience
• Technical college, community college, or trade school (ITT, etc.) graduate

What will you do?
These are the standards a well above average performer will maintain or exceed:
• Act as Team Leader in his/her absence, as required
• Assist in all aspects of Market Center management

Essential duties and responsibilities
• Work with Team Leader to recruit new talent
• Help share the Market Center’s value story
• Work with Team Leader to coach existing associates
• Manage staff to acceptable professionalism and job performance
• Assist or lead sales and business meetings
• Research competition and help develop business prospecting and marketing strategies to successfully compete in market

Communications/Interactions
• Staff – To set goals, plans, work on projects and tasks – daily
• Sales Associates – Set goals, plans, train, develop careers – daily
• Team Leader – to coordinate efforts – daily
• Prospective Sales Associates –To join company – weekly
• Buyers/Sellers/Vendors – When problems arise – weekly
• Owner – Set branch goals, plans, monitor progress – monthly

Management Responsibilities
• Staff (Receptionist and MCA)
• Sales associates (50–100 people)

Knowledge/Skills
• Extraordinary people skills
• Leadership, management, team-building skills
• Goal setting, planning, accountability skills
• Problem-solving skills
• Proactive, positive attitude
• Above-average recruiting skills
• Career development and training skills
• Top producing sales success track record in recent past
• Real estate knowledge, experience, and skill
• Computer and MLS experience
• Track record of success in past jobs/tasks